STILL NOT SURE?
Frequently Asked Questions
Below are the most asked questions from our clients, if you have any questions
that are not on this list, please let us know by sending us an email at [email protected]
What Is Live Chat?
Live chat is a simple tool that allows you to book appointments, answer questions, and schedule events from anywhere. Imagine you're at your kid's soccer game on Saturday and a client wants to book an appointment. Would you prefer to take a ten-minute phone call or simply open an app, respond in text, to close the deal within seconds? Without this feature, you might ignore the call, but with it, you can handle business effortlessly.
How Do I Respond To Chats?
Stay connected and never miss a chat again. With an app for both Android and iOS, you can receive notifications and close deals with clients while on the go!
Can I Customize My Live Chat?
Absolutely! You can easily customize its look and feel. You can customize the colors, words, greetings, logo, basically anything you want! (No Additional Charge!)
Are There Any Adds?
No! You do not need to deal with any annoying adds.
Why Not A Chat Bot?
Most companies use AI-powered chat widgets to answer questions, but this can be risky for businesses. AI doesn't know how to sell your service or product as well as you do. Your customers prefer to chat with you or your front desk employees, not a bot. You know how to answer questions correctly, solve problems effectively, and sell your products or services the right way. AI often provides easy but incorrect responses. While AI may be convenient, it is not be suitable for handling complex customer inquiries. For complicated questions, simple and accurate answers are essential.
How Long Does It Take To Set Up Chat?
Live chat setup typically takes about one hour!
How Much Does Live Chat Cost?
$147.00/mo (month to month agreement). OR $1470.00 for one whole year which gives a $294 savings!
How Do I Get Live Chat?
Adding Live Chat is an easy process. It requires simply copying & pasting a simple code into the footer section of your website. If you don't know how to get to the "inner workings" of your website you'll send the code to your web designer / developer. They'll know exactly where to install the code.
How Do I Contact Purple Yeti Marketing?
Whether you have a question or simply want to learn more about Live Chat, feel free to email us at [email protected] or text us at 615-572-7700!
Convert More of Your Website Visitors into Paying Customers!
Engage with your website visitors (in real time) & handle their questions & concerns ASAP. The vast majority of customers would rather CHAT vs picking up the phone! Don't be left behind! Get Live Chat installed on your website today! It pays for itself exponentially!
